Holiday Inn Asheville - Biltmore West By Ihg, Asheville ~ Discover room options, reviews & pricing

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About the Hotel

435 Smokey Park Highway, Asheville, North Carolina, United States, 28806

Holiday Inn Asheville - Biltmore West By Ihg, a 3-star hotel near the Blue Ridge Parkway, features indoor and outdoor pools, an on-site restaurant, and banquet space for 250 guests.

Modern Room Amenities

Rooms at Holiday Inn offer pillowtop mattresses, 50-inch TVs, and workspaces. Each accommodation includes a refrigerator and oversized bathroom with Jacuzzi tub and glass-enclosed shower.

Regional Dining Options

The 435 Grill serves American bistro cuisine with Western North Carolina influences, while the 435 Lounge offers cocktails, local wines, and appetizers. Children 11 and under eat free with adult entree purchase.

Pool and Fitness

The Holiday Inn Asheville - Biltmore West features a dual-access pool system allowing guests to swim between indoor and outdoor pools. A fitness center provides treadmills, ellipticals, and stationary bicycles.

Landmark Attractions Nearby

Located six miles from Biltmore Estate, America's most-visited winery. The North Carolina Arboretum and Blue Ridge Parkway offer hiking trails and scenic drives nearby.

“Nestled in the serene mountains, this hotel offers a peaceful retreat that feels a world away from the hustle and bustle.”view full review

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“A wonderful place with amazing amenities and service!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 11 am

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of US$14.95 per person per day.

There are no extra beds provided in a room.

Pets are allowed on request.

English, Spanish, Russian, Hindi, Georgian

Year renovated:2008

Number of floors:6

Number of rooms:156

Former name

holiday inn asheville - biltmore west, an ihg hotel

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

305 sq. feet

Bed options:

1 Double bed

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

400 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Standard King Room

Max:

4 persons

360 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre

Asheville 5.7 mi

Airports

Asheville Regional (AVL) 11.4 mi

Greenville-Spartanburg International (GSP) 74.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Inclusive Environment

“The hotel offered an inviting pet-friendly policy, making my stay incredibly enjoyable as my furry companion was welcome and had ample space to relax.” view full review

Invigorating Pool

“The indoor pool was a highlight of my stay, featuring an inviting atmosphere and a perfect temperature that allowed for a refreshing swim anytime.” view full review

Delicious Meals!

“Dining in-house was a treat; the on-site restaurant provided a diverse menu with standout dishes like the fish tacos that left me craving more!” view full review

Kid-Friendly Fun

“The indoor pool had an amazing setup that my kids loved, and the complimentary ice cream for children under 11 was a good surprise.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

435 Smokey Park Highway, Asheville, North Carolina, United States, 28806

Map view

street view

435 Smokey Park Highway, Asheville, North Carolina, United States, 28806

City landmarks

Buncombe County Sports Park

4100 ft

Church

Edgewood Baptist Church

2100 ft

Oak Forest Presbyterian Church

4000 ft

Church

Starnes Cove Baptist

5000 ft

Starnes Cove Church

5100 ft

Church

Oak Hill United Methodist Church

1.3 mi

Pisgah View Church

1.4 mi

Woodland Terrace Church

1.5 mi

Reeves Chapel Methodist Church

1.5 mi

Church

Saint Joan of Arc Catholic Church

1.7 mi

Mount View Church

1.7 mi

Francis Asbury United Methodist Church

1.8 mi

Church

Center For Spiritual Living Asheville

1.8 mi

Sunrise Church

2.0 mi

Church

Sunrise Baptist Church

2.0 mi

Cecils College

2.0 mi

Church

New Morgan Hill Baptist Church Cemetery

2.0 mi

Kingdom Hall of Jehovah's Witnesses

2.2 mi

Ridgeway Church

2.2 mi

Sky-Lanes

2.3 mi

Inanda Church

2.3 mi

Church

Inanda Baptist Church

2.3 mi

Church

Lake Hills Church

2.3 mi

Church

Liberty Baptist Church Family Life Center

2.3 mi

Trinity Baptist Bible College

2.4 mi

Biltmore Church West Asheville Campus

2.4 mi

Deaver View Church

2.4 mi

Nearby

Acton United Methodist Church

500 ft

Asheville Civic Center

1500 ft

The Bender Gallery

1600 ft

Restaurants

Zaxby's

1600 ft

425 Smokey Park Hwy

McDonald's

1600 ft

401 Smokey Park Hwy

Dunkin'

3000 ft

305 Smokey Park Hwy

Dairy Queen

3200 ft

301 Smokey Park Hwy

El Chapala Mexican Restaurant

3800 ft

282 Smokey Park Hwy

Reviews and Ratings

Feedback from previous guests about their experience.

76%

were satisfied with the hotel and would gladly return

Clean bathrooms

Convenient location

Poor front desk service

Hot tub issues

7.6/10

Very good

Rooms

7.4

Location

8.8

Service

7.4

Dining

6.8

Ann

United States, March 2025

8.0/10

I was pleasantly surprised by this hotel! The lobby and communal areas were spacious and clean, and the indoor pool looked inviting. The staff was super friendly, which made my stay a lot more enjoyable. However, the dining experience at the grill was just average, and the parking situation felt a bit tight. Overall, a nice place that I would consider returning to.

Rooms

9.0

The room I stayed in was very clean and had extremely comfortable beds, making my nights restful.

Service

8.0

The staff was nice and attentive, which really added to my overall experience.

Location

9.0

This hotel is conveniently located, making it easy to get to downtown Asheville and local attractions.

Dining

6.0

The food at the grill was average, and breakfast wasn't complimentary, which was a downside.

Facilities

8.0

The indoor pool area was well-maintained and looked fun for families, even though I didn't use it myself.

Francis

United States, February 2025

6.2/10

I had a mix of experiences during my stay. The hotel's location is quite convenient for accessing Asheville's attractions, which was a major plus for me. The cleanliness of the bathrooms and rooms was impressive, but I did encounter issues with the service, specifically, the front desk staff, who were not very helpful or friendly. Overall, I did enjoy the amenities available, but the disappointing service really impacted my experience.

Rooms

7.0

The rooms were clean, but there were issues with the spa tub's fluctuating temperature, which was frustrating.

Service

5.0

Service was lacking, especially at the front desk where interactions were quite discouraging.

Location

9.0

The hotel is well-located near attractions, making it easy to explore Asheville.

Dining

5.0

The dining experience had potential, but my meal took longer than expected, and the food was not served as requested.

Facilities

6.0

The amenities like the hot tub and pool area were nice, but the hot tub was not functioning properly during my stay.

Clean bathrooms

Poor front desk service

Daniel

United States, November 2024

8.8/10

I had a wonderful stay at this hotel! The breakfast buffet was fantastic with a wide variety of fresh options, making mornings enjoyable. The friendly staff made a significant difference in my experience. However, I was surprised by the limited availability of martini glasses at the bar, which seemed odd for such a nice place. Also, be cautious of the 6th floor as there was a noticeable smell of smoke. Overall, it was a good travel experience with some room for improvement.

Rooms

8.0

The rooms were spacious and comfortable. However, I noticed that the AC fluctuated in temperature at times.

Service

9.0

The staff was very helpful, especially at the front desk when I needed directions and assistance with forgotten items.

Location

9.0

The hotel is conveniently located near many attractions in Asheville, making it easy to explore the area.

Dining

9.0

The breakfast buffet was worth every penny and offered a lot of fresh choices, though it wasn't included in my stay.

Facilities

9.0

The indoor/outdoor pool was a hit with my family. It provided a unique swimming experience that we all enjoyed.

Albert

United States, September 2024

6.8/10

The Holiday Inn - Biltmore has some strong points like its fantastic indoor/outdoor pool and variety of amenities. However, I faced humidity issues in our room and experienced some challenges with the mattress and toilet. It's a great spot for pet owners, but the noise level and inconsistent room maintenance left something to be desired.

Rooms

5.0

Our room felt very humid, which was unpleasant, and one mattress was uneven, causing a bit of discomfort during the stay.

Service

6.0

The service was a bit of a mixed bag; we had to request room cleaning each day, which was a hassle.

Location

8.0

The location is pretty good, with easy access to downtown Asheville, which is convenient for exploring local attractions.

Dining

7.0

While we didn't use the dining options much, the breakfast restaurant looked promising with a variety of choices.

Facilities

8.0

The amenities such as the indoor pool and conference area were nice additions and made for a fun environment.

Pet-friendly environment

Humidity issues

Harry

United States, September 2024

8.2/10

We had a wonderful experience overall, thanks to the accommodating staff and the lovely amenities. The hotel is conveniently located near popular attractions like the Biltmore Estate. Our room was comfortable, although we faced a bit of trouble with the remote control. The breakfast was delicious and a great way to start each day. However, the pool being in the lobby made for some odd moments with the strong chlorine smell.

Rooms

8.0

Our room was quite comfortable, with nice artwork and a well-equipped bathroom, although the remote control was challenging to operate.

Service

10.0

The staff was incredibly gracious and professional, fulfilling our request for a room near an entrance and being helpful during our stay.

Location

9.0

The hotel is ideally located near Biltmore Estate and downtown attractions, making it easy to explore Asheville.

Dining

7.0

Breakfast was delicious with a good variety, but our Thanksgiving dinner did not meet our expectations due to long wait times.